Welcome to krelontix.com! These Terms and Conditions ("Terms") govern your access to and use of the krelontix LLC website located at http://krelontix.com/ (the "Site") and any products or services offered by krelontix LLC ("krelontix LLC," "we," "us," or "our").
By accessing or using our Site, you agree to be bound by these Terms, our Privacy Policy, and all other policies posted on our Site. If you do not agree to all of these Terms, please do not use our Site.
1. About Us
krelontix LLC is an LLC based in the US, specializing in Home & Garden Furniture. Our full address is: 4115 U.S. Rte 1 South, Monmouth Junction, NJ 08852, US. You can contact us via email at support@krelontix.com or by phone at +1 (732) 438-8000. Our customer service hours are Monday-Friday 9AM-5PM EST.
2. Privacy Policy
Your privacy is very important to us. Please review our Privacy Policy, which also governs your use of our Site, to understand our practices regarding the collection, use, and disclosure of your personal information.
3. Eligibility
By using our Site, you represent that you are at least 18 years old or are visiting the Site under the supervision of a parent or guardian.
4. Products and Services
krelontix LLC offers a range of furniture products. We strive to display product images and descriptions as accurately as possible. However, we cannot guarantee that the color, texture, or other details you see on your screen will perfectly reflect the actual product due to variations in monitor displays. All products are subject to availability.
5. Pricing and Payment
All prices listed on the Site are in U.S. Dollars (USD). We reserve the right to change prices at any time without prior notice. The price charged for a product will be the price in effect at the time the order is placed. We accept the following payment methods: Credit/Debit Cards (Visa, Mastercard, Amex), Stripe, and PayPal. By providing payment information, you represent and warrant that you are authorized to use the designated payment method and that you authorize us (or our third-party payment processor) to charge your payment method for the total amount of your order (including any applicable taxes).
6. Order Acceptance and Cancellation
Your receipt of an electronic or other form of order confirmation does not signify our acceptance of your order, nor does it constitute confirmation of our offer to sell. We reserve the right at any time after receipt of your order to accept or decline your order for any reason. We may require additional verifications or information before accepting any order. If we cancel your order, we will notify you and refund any payment made.
7. Shipping Policy
- Order Processing: Orders are typically processed within 1-2 business days (Monday-Friday, excluding holidays) after your purchase is confirmed.
- Shipping Destinations: krelontix LLC currently ships exclusively within the United States. We do not offer international shipping.
- Shipping Cost: We are pleased to offer Free Shipping on all orders, with no minimum purchase required.
- Shipping Time: Once processed, orders are shipped and generally delivered within 3-5 business days. Please note that these are estimates, and actual delivery times may vary due to factors outside our control (e.g., carrier delays, weather).
- Delivery: We are not responsible for lost or stolen packages confirmed to be delivered to the address entered for an order.
- Damaged on Arrival: If you receive a product that has been damaged during shipping, please contact us immediately at support@krelontix.com with photos of the damage and packaging.
8. Return & Refund Policy
We want you to be completely satisfied with your purchase from krelontix LLC.
- Return Window: You may return eligible items within 30 days of delivery for a full refund.
- Eligibility: To be eligible for a return, your item must be unused, in the same condition that you received it, and in its original packaging. Items that show signs of use, assembly, or damage not caused by shipping are not eligible for return.
- Return Process:
- To initiate a return, please contact our customer service team at support@krelontix.com within the 30-day return window.
- Provide your order number and the reason for the return.
- Our team will review your request and, if approved, will provide you with a prepaid return shipping label and instructions on how to send back your item.
- Return Shipping Costs: krelontix LLC will provide a prepaid return shipping label for all eligible returns. You will not be responsible for return shipping costs.
- Restocking Fee: We do not charge any restocking fees for returns that meet our eligibility criteria.
- Refunds: Once your return is received and inspected, we will send you an email notification of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within 5-10 business days. Please note that it may take some time for your bank or credit card company to post the refund to your account.
- Non-Returnable Items: We cannot accept returns on items that are not in their original condition, are damaged, or missing parts for reasons not due to our error.
9. Limited Warranty
krelontix LLC warrants that products sold will be free from defects in material and workmanship under normal use for a period typically specified on the product page, or if not specified, for a reasonable period following purchase. This warranty does not cover damage caused by misuse, abuse, neglect, accident, improper assembly, or normal wear and tear.
10. User Accounts
If you create an account on our Site, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer. You agree to accept responsibility for all activities that occur under your account or password. We reserve the right to refuse service, terminate accounts, remove or edit content, or cancel orders in our sole discretion.
11. Website Use
You agree not to use the Site for any unlawful purpose or in any way that might harm, abuse, or interfere with krelontix LLC, our customers, or the general public. You are prohibited from posting or transmitting any unlawful, threatening, libelous, defamatory, obscene, pornographic, or profane material or any material that could constitute or encourage conduct that would be considered a criminal offense or violate any law.
12. Intellectual Property
All content included on the Site, such as text, graphics, logos, images, audio clips, digital downloads, data compilations, and software, is the property of krelontix LLC or its content suppliers and protected by United States and international copyright laws. The compilation of all content on this site is the exclusive property of krelontix LLC.
13. Links to Third-Party Websites
Our Site may contain links to third-party websites that are not owned or controlled by krelontix LLC. We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party websites. By using the Site, you expressly relieve krelontix LLC from any and all liability arising from your use of any third-party website.
14. Disclaimer of Warranties
The Site and all content, products, and services included on or otherwise made available to you through the Site are provided by krelontix LLC on an "as is" and "as available" basis, without any warranties of any kind, either express or implied, including, but not limited to, implied warranties of merchantability and fitness for a particular purpose. krelontix LLC does not warrant that the Site will be uninterrupted or error-free, that defects will be corrected, or that the Site or the server that makes it available are free of viruses or other harmful components.
15. Limitation of Liability
In no event shall krelontix LLC, its directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability or otherwise, arising from your use of any of the service or any products procured using the service, or for any other claim related in any way to your use of the service or any product, including, but not limited to, any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of the service or any content (or product) posted, transmitted, or otherwise made available via the service, even if advised of their possibility. Because some states or jurisdictions do not allow the exclusion or the limitation of liability for consequential or incidental damages, in such states or jurisdictions, our liability shall be limited to the maximum extent permitted by law.
16. Indemnification
You agree to indemnify, defend, and hold harmless krelontix LLC, its affiliates, officers, directors, employees, consultants, and agents from any and all claims, liabilities, damages, and costs (including, but not limited to, attorneys' fees) arising from your use of the Site or your violation of these Terms.
17. Governing Law and Dispute Resolution
These Terms and any separate agreements whereby we provide you services shall be governed by and construed in accordance with the laws of the State of New Jersey, United States, without regard to its conflict of law principles. Any dispute arising from these Terms or your use of the Site shall first be attempted to be resolved informally. If a dispute cannot be resolved informally, it shall be resolved in the state or federal courts located in New Jersey.
18. Changes to Terms
We reserve the right, at our sole discretion, to update, change, or replace any part of these Terms by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website following the posting of any changes to these Terms constitutes acceptance of those changes.
19. Contact Information
If you have any questions about these Terms and Conditions, please contact us:
krelontix LLC
Email: support@krelontix.com
Phone: +1 (732) 438-8000
Address: 4115 U.S. Rte 1 South, Monmouth Junction, NJ 08852, United States